At EDGE, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://itedge.info or engage with our hardware and network services.
By using our services, you consent to the data practices described in this policy.
1. Information We Collect
We may collect the following types of personal and technical information:
- Personal Information:
Name, contact number, email address, company name, and physical address when you fill out contact forms or request services.
- Technical Data:
IP address, browser type, device information, pages visited, time spent, and referral links via cookies and analytics tools.
2. How We Use Your Information
We use your information to:
- Provide and deliver requested services
- Respond to your inquiries or support requests
- Send service-related communications or updates
- Improve website performance and user experience
- Comply with legal obligations
We do not sell, rent, or trade your personal data to third parties.
3. Sharing of Information
We may share your information only with:
- Trusted third-party service providers (e.g. hosting, email delivery, analytics)
- Regulatory authorities, if required by law
- ITEDGE employees and technicians working on your project
All third parties are required to maintain confidentiality and use your data only for the purpose we specify.
4. Cookies and Tracking
We use cookies and similar technologies to:
- Analyze website traffic and improve functionality
- Remember user preferences
- Track service inquiries and campaign effectiveness
You can adjust your browser settings to decline cookies if you prefer.
5. Data Security
We implement industry-standard security measures, including firewalls, encryption, and secure data access protocols to protect your data from unauthorized access or disclosure.
6. Your Rights
Under South Africa’s Protection of Personal Information Act (POPIA), you have the right to:
- Request access to your personal data
- Correct or update your information
- Request deletion of your data
- Object to the processing of your data for direct marketing
